Support and Warranty

TotalCare...
from Topcon

What you need, when you need it,
then back to work.

Range of options ensuring
you are ALWAYS fully supported.

Even the highest quality products may experience issues with hardware or software from time to time...
this is when Topcon TotalCare is on hand to help.

We know who we are working for... you, the customer. We have this definition of customer support: "a function of how well an organisation is able to constantly and consistently meet and indeed exceed the needs of the customer." We don't take this lightly... our enthusiastic support personnel are constantly striving to improve our customers experiences and develop relationships with our customers thus enhancing the way we provide solutions.

Topcon Support is run and maintained by the European support group with full and timely support for Survey, GNSS, GIS, Machine Control, Lasers, Telematics, Scanners and Mobile Solutions. There's only one way to maintain all of this knowledge on board.. and the key is 'Teamwork'. We succesfully combine forces with a wide range of teams, people, countries, backgrounds and specialities, not forgetting you, the customer!

We completely understand the importance of customer care and realise that without assistance you may not be able to maximise the benefits of your investment. That’s why we offer additional maintenance and support options over and above the standard manufacturer’s warranty to provide you with peace of mind that you will have a trouble free relationship with your equipment or software over the years to come.

WE'VE GOT YOU COVERED

See it in action

Your local dealer can't wait to show you what we can do for your business.